Privacy Policy

This Privacy Policy explains how PayeeProof collects, uses, stores, and protects personal data when you use the PayeeProof website, API, verification workflows, forms, support channels, and related services.

For privacy questions, contact hello@payeeproof.com.

1. Who this policy applies to

This policy applies to visitors, business contacts, customers, integration users, and other individuals whose personal data is processed in connection with the PayeeProof website or Service.

2. Categories of personal data we may process

• business contact details such as name, work email, company, and role;
• account and integration data such as API keys, tenant identifiers, usage metadata, and webhook settings;
• service request data such as wallet addresses, transaction hashes, notes, and structured request payloads;
• technical and security data such as IP address, request metadata, logs, browser data, and abuse-prevention signals;
• support and commercial data such as messages, inbound requests, invoices, and related business communications.

3. Why we process personal data

• to operate, secure, and improve the website and Service;
• to respond to inbound requests, customer support, and commercial inquiries;
• to authenticate access and manage accounts, API keys, and webhooks;
• to generate and maintain verification records, logs, and service history;
• to detect abuse, prevent fraud, enforce limits, and maintain service reliability;
• to comply with legal obligations and resolve disputes.

4. Legal bases

Depending on the context, we process personal data on one or more of the following bases: performance of a contract, steps taken before entering into a contract, legitimate interests, compliance with legal obligations, and consent where required by law.

5. Customer-submitted data

Where PayeeProof processes customer-submitted data on behalf of a customer as a processor or service provider, the customer remains responsible for its own legal basis and instructions. In those cases, the Data Processing Addendum governs the processor relationship.

6. Sharing

We may share personal data with service providers and infrastructure partners that help us operate the Service, such as hosting, email delivery, monitoring, logging, analytics, support, and database providers. We may also share data where required by law, to protect rights or safety, or in connection with a business transaction.

7. International transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for international data transfers.

8. Retention

We retain personal data for as long as reasonably necessary for the purposes described in this policy, including service delivery, support, security, abuse prevention, accounting, legal compliance, and dispute resolution. Some logs and records may be retained longer where needed for security or evidentiary reasons.

9. Security

We use reasonable technical and organizational measures designed to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or port certain personal data, and to withdraw consent where processing depends on consent. To make a request, contact hello@payeeproof.com.

11. Cookies and analytics

The website may use cookies or similar technologies for security, basic website functionality, analytics, and performance measurement. If you later add a cookie banner or analytics platform, this page should be updated to match that setup.

12. Third-party links

The website or Service may link to third-party services. We are not responsible for their privacy practices.

13. Children’s data

The Service is not directed to children, and we do not knowingly collect personal data from children.

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version posted on this page will apply when posted.

15. Contact

Email: hello@payeeproof.com
Website: https://payeeproof.com